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Selma Myers & Barbara Filner
Overview |
Table of Contents |
Testimonials
 This
handbook is an extension of the very popular Mediation Across
Cultures. While Mediation Across Cultures focuses
exclusively on mediation as an approach to resolving conflicts that
involve a cross-cultural component, this handbook expands on this
material to present less formal approaches and skills for people to
resolve such conflicts themselves. It contains specific scenarios
about cross-cultural conflicts and approaches to resolving these
conflicts. Topics and materials include the impact of culture on
behavior in a conflict situation; skills for resolving conflicts; a
value preference questionnaire; and making talk work.
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